Contact
Stuck on something? We’re listening.
Most questions are fastest to resolve inside the app. You’re already connected to your technician and your booking. For anything else, here are two ways to reach us.
Ways to reach us
Email support
For platform questions, account issues, and anything too complicated for chat. We read everything that lands here.
support@ilocl.comIn app chat
Already booked? Tap the chat icon in the iLOCL app. The technician is on the other side. We loop in support if needed.
Open the app
Response times: most in app questions are answered within 30 minutes, and email questions within one business day.
Send us a message
Give us the short version. We’ll follow up if we need more.